The North Face OKC Outlets

The store was clean and spacious. At the time we went, there was not many people. If you are looking for outdoor clothing, this is a good place to shop. However, expect to drop lots of money here, if you are going to shop here. Most of the items here are very expensive! If you enjoy having the North Face logo on your clothing, this is the place to shop! Overall, I did not have any problems shopping here, and would recommend it to others.

They sale damaged clothes. We bought 3 clothes, 2 of them has quality issues. One of it has two damage on the surface of left had pocket area, luckily We took a try on picture before the purchase, so we have the evidence that the damage was happened before the purchase. Another one has issues on two buttons. Although we exchanged/returned those items, the manager was so rude and refuse to give any compensation for the inconvenience brought to us even he admitted it was there problem on store quality control. We have to drive 3 hours round trip to do the return. The manager even said "if We ask anything beyond exchange or return, it is us asking too much". He didn't show any regret to us and he said we cannot blame him but keep blaming us didn't check before the purchase. He even keep claiming he was trying to help us, but actually he didn't, he never seek reasonable compensation to us. This situation was rediculous. It is not my duty to make sure the quality!! Cannot believe how this brand hired such a rude and irresponsible manager. Will never go to this store again and will advertise my friends not going there!

Very helpful associates and good selection.