The Sub Place

DO NOT EAT HERE OR GIVE THEM YOUR MONEY. TERRIBLE SERVICE AND POOR RESTAURANT!!! THIS PLACE CONTINUES TO GET WORSE AND WORSE - NOTHING LIKE THEY WERE WHEN THEY FIRST OPENED. Update July 24, 2025: I've reduced my rating from 3 stars to 1. I went to the Algonquin restaurant location to dine in for dinner around 5:45pm, and upon purchase of a burrito and few sides (came to around $29), the worker, while nice and respectful, requested that I "accept the food as take out and that dining in was not an option as they were preparing to close." I then questioned: "your sign says you're open until 7 and it's not even 6pm yet?" The worker then sort of sighed and rolled her eyes, and agreed to let me dine in. Another issue - I tried paying with cash and the worker demanded that I pay with the exact amount of cash and was not able to give me any change. It was as though her cash register was closed for the day, and it was a huge inconvenience for me to pay her with cash. Idk, maybe don't try to close your cash register an hour and half before your sign says you're closing? Maybe keep the restaurant open to the hours you say you're open for? That has to be my worst dining experience ever in my life - why call yourself a dine in restaurant and post a sign on your door that says you're open later when you're not going to honor it? Seriously everyone, this place has ok tacos, but don't come here to eat! You'll be meet with overpriced, NOT authentic Mexican food, and lazy customer service who doesn't want patrons dining in their restaurants. Original review (spring 2025): I've dined at the Algonquin location several times since they opened, and I'd say they're overall okay. I've never had a terrible experience here though, and their tacos are tasty. Staff has always been good to me. First of all, I understand the owner is Mexican and may be from Mexico, but this is NOT authentic Mexican food. However, being that North Bay is limited in Mexican cuisine, this place is OK for taco cravings. Pros: tacos are loaded - lots of meat and fresh toppings, and they have awesome sauces. Tasty tacos! They're around $5.50 each or 3 for $15. Cons: they don't serve free chips and salsa like most other Mexican restaurants do. I tried to dine in on May 31 2025 and restaurant was closed, even though online and Facebook said they were open. Tried calling on June 5 2025 to make sure they were open before I came over, and no one answered. I decided to just drive over since online said they were open, and they were open, and I was the only patron there. Someone should've been able to answer the phone right? The whole restaurant looked like it was closed up/kitchen closed and there were no smells of anything cooking. No music was playing like there used to be. The only worker there heated up my order in a microwave, and they were unable to give me a full order of a side due to it running out - something that seems to happen a lot there: running out of ingredients and menu items. It was quite off putting that the restaurant seemed like their kitchen was closed, and my meal was thrown together with ingredients pulled out of a fridge and heated up. The worker didn't wear any gloves while preparing my order. The tacos were good though, and the worker was friendly. The attached pic is what I ordered and ate, for $30 including a tip. They're becoming pretty expensive for okay Mexican food. In general, they're a bit overpriced (see attached photo of menu). A few years ago, I had sort of an awkward/rude confrontation with the owner; in which he argued with me that I didn't order something when I did and paid for it. They do seem different in terms of quality and service than they were a few years ago - slowly declining perhaps? No parking - gotta park and pay on the street. Overall, I'd say they're a little overpriced, but they serve alright Mexican food. I'll be back for more tacos. 3.5/5 stars.

Sad that the quality of the food has gone down. We have been coming here every summer and Mr. Pancho used to be excellent. Not any more - the pork in the burrito was very dry and in general the flavours were not there. After many years of it being our favourite place, we won’t be coming back.

Was excited to support a small business but food was not impressive. Not worth what they charge for it. Won't be ordering from here again. Over priced for what you get.