
The University of Kansas Health System Marillac Campus
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Honestly I really shouldn’t have been there, all of the ER staff agreed but it ended up happening anyways. To the parents reading these reviews in the middle of the night in the ER, as a child of a parent who went through that, it won’t be the end of the world. It’s not too bad of a place, the nurses on the floor were nice to me. My biggest issue was one of the therapists was incredibly rude to me and made me cry, she would not listen to me at all. The food was fine, and i’m vegetarian and they gave me options, i never went hungry. The routine of the day was nice. The admissions process wasn’t fun because you have to get naked and get blood work and stuff. It didn’t really help me at all, but I was only there for 4 days. Wouldn’t go again, but I can see in other situations it might be necessary. Your child’s safety comes over their comfort.
just got out yesterday yes i 100% can see how some of these reviews can be true, (but it’s REALLY not that bad.) most of the 1-3 stars are just people who love to complain. if your nice and don’t have any aggressive reports you’ll most likely go upstairs (you’d go there for self harm, suicide attempts, thoughts of suicide or eating disorders.) downstairs is for more aggressive people who in their report have homicidal thoughts, or actually going through with them (or just being actually INSANE.) while i was there, there was this one nurse who was absolutely amazing, she made my visit (5 days) so much better. helped me get a restraining order on my father, good mood, just amazing. the staff upstairs are nice, funny, and helpful, there was only a couple of complaints i had there, which was going to bed at 8:30pm and waking up at 7:00am, there was this one kid who made EVERY girl at our group uncomfortable, but we reported him and got him removed. the food there was somewhat good (it’s a hospital what can you expect), and if you didn’t like it you could request a box lunch (school field trip type food) and i’d say the whole time i was there i had a lot of people supporting me to actually work on my mental health, and i really feel like it helped lmao. don’t let these reviews scare you.
Perhaps you are like me, desperately reading reviews at 2am in the emergency room. And everything feels awful, and nothing feels right, and you’re looking for that shred of hope that you’re making the right choice, and that your child is going to be safe. Our experience with Marillac was overall positive. All of the staff were friendly to our daughter, the kids as well. Did she love being there? No. But was she safe, respected, and treated humanely? 100% yes. We were able to call anytime between 8a-8p, and if we couldn’t talk to her right then, she was able to call back as soon as she was available. Visiting hours were limited, but good. The staff communicated with us daily about her progress. The therapist she met with was friendly, insightful, and very good at her job. We were able to have family sessions, which was a huge benefit. The campus was clean and up to date. There were lots of windows and natural light. During her stay my daughter didn’t have a room mate, which she was grateful for, but I say that because other hospitals we reviewed were overcrowded and had kids sleeping on the floor. This was not at all the case here. The food was compared to school lunch. But she was never left to go hungry. And you are able to bring food/drink to your visitation. Keep in mind, this isn’t meant to have resort levels of comfort. But the kids needs are met in terms of physical and mental. While I hope we never have to return, I am grateful for the time she was there was positive overall.
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