Touch of Grace Family Medicine
Touch of Grace Family Medicine provides compassionate medical care in Arlington, TX. Led by Dr. Brandy Robinson, we offer a range of services, from general physicals to chronic disease management, all in a welcoming environment.
» Touch of Grace Family Medicine Business Numbers & Email Addresses:
✎ We have found 0 Email Address & 1 Phone Number to Contact with Touch of Grace Family Medicine.
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» Services Touch of Grace Family Medicine Offer:
✎ Touch of Grace Family Medicine offers a variety of healthcare services to cater to your needs.
» Location & Direction:
Touch of Grace Family Medicine is conveniently located in Arlington, Texas. Find us just off Interstate Highway I-20 and Kelly Elliott.
4255 Pleasantview Dr Suite 210, Arlington, TX 76016» Service Hours:
✎ Below is the table of service hours for Touch of Grace Family Medicine to help you plan.
» Touch of Grace Family Medicine Overview:
Touch of Grace Family Medicine offers comprehensive family medical care in Arlington, TX. We focus on providing evidence-based treatment with empathy and compassion. Led by Dr. Brandy Robinson, our clinic ensures that every patient feels like part of the family and is cared for in a relaxed, friendly environment.
» Send Latters & Parcels to Touch of Grace Family Medicine:
To send letters or parcels to us, please address them to our mailing address at PO Box 176, Euless, TX 76039. Ensure all parcels are correctly labeled to reach the correct recipient. For the best results, use a reliable postal service to ensure timely delivery. We care about every communication we receive, and we look forward to hearing from you.
» Business Highlights:
👉 Comprehensive family medical care
👉 Compassionate and friendly environment
👉 Led by Dr. Brandy Robinson, MD
» Accepted Payment Methods:
✅ Cash
✅ Credit Cards
✅ Major Insurance Plans
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» Customer Experiences:
Many patients have expressed satisfaction with the warm and caring service received at Touch of Grace Family Medicine. Our dedicated team, led by Dr. Brandy Robinson, ensures every visit is comfortable and stress-free. We welcome you to share your experiences with us! Writing a review helps us maintain high standards and gives future patients your insight on what to expect.
I wanted to share my thoughts on Dr. Martin's recent review. It seems the response from the Owner did not adequately address the accountability of the front office staff. I personally experienced an issue with the front desk, but I was fortunate enough to discuss my concerns directly with Dr. Robinson. She's an excellent doctor, but it's essential that we hold all staff members accountable for their conduct. Rudeness towards both potential and current patients is simply unacceptable. It might be time to consider a significant change in the front office team. Having worked in a medical office myself, I can assure you that such behavior would not be tolerated. We cannot react negatively to reviews; they are not meant to harm the business but rather highlight areas for improvement. If we ignore this feedback, we risk undermining everything you have worked so hard to build. Instead, let's embrace constructive criticism, learn from it, and strive to be better rather than react defensively.
I am sure Dr. Robinson is great, as I have heard great things about her professionally. However, the front desk receptionist is not. I called today to make a new patient appointment and before I could even finish my question "We are not accepting new patients at this time. Your insurance company doesn't know if we are accepting new patients or not, but we are not". I had not even mentioned my insurance company, only that I was calling to schedule a new patient appointment. As a fellow clinician, this is a terrible first impression for new patients or clients regardless. Because of this experience, I have no interest in coming to this clinic, not because of the doctor, but because of the front office staff. We need to remember that the front desk is the first step in the patient experience. I post this review as an opportunity for growth and hopefully correction so that someone who feels less empowered about their health and healthcare will not be discouraged.
Dr Robinson is the best hands down. I have been her patient over 10 years. She is a great listener and has the best bedside etiquette. Her staff is kind and patient and have been with Dr Robinson for many years which says a lot for Touch of Grace. I have recommended many family and friends to her office and everyone one of them share the same feelings about Touch of Grace. It is quality healthcare and you won’t be disappointed.
» FAQs about Touch of Grace Family Medicine:
✎ Find answers to common questions on the FAQ page of Touch of Grace Family Medicine.
Where is Touch of Grace Family Medicine located?
We are located at 4255 Pleasantview Dr, Suite 210, Arlington, TX 76016.
What types of insurance do you accept?
We accept many major insurance plans including Blue Cross Blue Shield, United Health Care, Aetna, Cigna, Humana, and Medicare.
What payment methods are accepted?
We accept cash, credit cards, and various major insurance plans.
Do you offer weight management services?
Yes, we provide weight loss management as part of our chronic disease services.
How can I make an appointment?
To schedule an appointment, please contact our office or check with your insurance provider to ensure we are in-network.
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