True Balance Medical Spa - St. Albert

I love this place! Margherita is my go to for skin rejuvenation and she’s second to none! She’s very knowledgeable and truly lovable - I highly recommend her! My treatments have been very effective and people have taken notice of my refreshed and healthy looking skin!

A few years ago, I'd gone for photo laser treatments for large spots of deep sun damage. I was told I’d get great results. I didn’t. Since then, melasma has surfaced on my skin, and combined with sun damage and other skin concerns I have, it’s a challenge to treat. I went to another place in the area for a consultation, but the service felt very automated, like they were going through the motions and I was just another person being pushed through the system. I shared all this with my neighbour, and she referred me to True Balance. She’d been there and was very happy with their service, so I gave them a try. I met with Margherita and the breadth of her knowledge and creative approach she took to tackle my skin issues impressed me. She made me feel heard and took the time to get to know me a bit and reassure me, which I really appreciated. I’ve now had a few treatments with her, and each time, she meets me where I’m at. If I feel nervous and start asking questions about things we've already covered, she never makes me feel badly. She'll even take the time to explain why she is using a particular laser head, which I wouldn't think to ask, which really helps to put me at ease. If I’m feeling self-conscious, she encourages me. It makes me feel better knowing someone gets it. She doesn’t just go through the motions, either. For example, today, after applying a hydrating cream to my skin, she asked, "Does it still feel like your skin needs more hydration?" I mean, who does that? Most people just slap it on, but she is meticulous. Pretty amazing. Another staff member who has made an impression on me is Carmen at the front desk. She has such a gentle and warm approach that it’s hard not to stop for a moment and chat. One day, my hands were really dry and she offered me hand cream. So nice! I’m usually not good at remembering names of people at places like that, but I remember hers and Marguerite’s names and I think it’s because they genuinely connected with me.

From the moment you walk in true balance it’s clean well maintained and calming. Highly recommend marghertia to anyone looking for exceptional laser treatment and flawless skin! Hands down the only one I trust . She is truly knowledgeable in what she does and has done miracles for me ! Her beauty shines from within and without