Two Maids

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Kathy Bess

I have had multiple maid services before I found Molly Maids. I have been with them for quite a few years. I have a two person team made up of two ladies who are my regular crew. They come every two weeks like clockwork. They never miss a shift. They are friendly and most important they are quiet. Also when they walk in the door they immediately start working. They do not bring their breakfast or snacks that they eat on your comforters. They are efficient and they leave my house clean and smelling really nice. I’m very pleased with this company and the customer service. Kathy Bess

William Baxter

My wife and I live in/own a condo and we're in our 80s. We've had the same team of Molly Maids for several years and very much appreciate the professionalism and pleasant demeanor of these ladies. They know what we like and never have to be asked/reminded. We couldn't keep up our condo without their help. Visitors always comment on how beautifully maintained our home is (our little secret).

Michelle J

I hired Molly Maids for a one-time deep clean of my 2,000 sq ft home in preparation for the arrival of my baby. I maintain a clean house, but I wanted the peace of mind that comes with a thorough, detailed clean. Unfortunately, my experience fell short of expectations, especially considering the $341 price tag. Two women arrived and completed the job in under two hours. While they performed basic tasks like cleaning toilets, showers, vacuuming, mopping, dusting fans, wiping window sills, and cleaning the oven top, the service they provided was more on par with a regular biweekly clean rather than the deep clean I specifically requested. There were several key areas that were overlooked. One of the reasons I chose Molly Maids was the promise of baseboard cleaning, something I can’t manage myself at nine months pregnant. However, many baseboards were barely touched, and I could still wipe off dust and dirt afterward. While the kitchen sink was cleaned, the grate over it was left grimy, and we had to scrub it ourselves after they left. High-touch areas like doors were ignored, and dust still lingered on the hearth in front of our fireplace. I also found that they didn’t move lighter furniture like our ottoman, as there was still debris underneath. The blinds were barely touched, and the bathroom sink drain was left with grime. In the kitchen, dirt was still present around our trash can and the scuff marks on the wall behind it were left untouched. I wouldn’t typically nitpick these details, but for $350 and a service advertised as a "deep clean," I expected more. What I received was closer to a quick once-over that would be expected for a regular cleaning service. Given this experience, I cannot recommend Molly Maids for a one-time deep clean.

A Visger

I had a gift card for Molly Maid, which I used for a deep clean and then after I did two subsequent regular cleanings. I was pretty disappointed in the quality of the deep cleaning. I would expect a deep clean to include things like dusting, baseboards, cleaning under the couch, vacuuming couch cushions, but none of that was completed. The stovetop was cleaned, but the wall next to the stove still very much needed a cleaning. I know they will come back out for missed things, but it felt like a lot was overlooked and honestly I don’t like the idea of having to complain about what imo should have been done originally. I have never had a cleaning service though, so perhaps my expectations were out of line. I overall felt like the price did not match the quality of cleaning. The cleaning team was very friendly and prompt though. The regular weekly cleanings were fine. I am confused about the billing though, I paid the amount I was told was the weekly price, but when we went to cancel I was told there was a small extra balance to be paid. No idea for what, since the cleaners never stayed the full hour I paid for (they left 15+ minutes early the last time) and I never got any sort of receipt or invoice. ETA - I received an invoice from the company and the remaining balance was my fault, so I don’t hold that against them and updated my review accordingly.