U-Haul Moving & Storage at Wilma Rudolph

Booked an enclosed trailer online, when i got there they blew away all my expectations. These guys are super friendly and even hooked it all up for me. 5/5 stars even tho these boys really deserve 10 stars. If u are looking for friendly, definitely worth driving the extra mile for.

My experience with U-Haul in the past has been smooth but this experience was the worse. I had a lot of run around, going to multiple locations to pick up equipment that was clearly available at one location. When I arrived at 2830 Wilma Rudolph Blvd location, the manager Chris Thomas was a life saver. I ended up at this location to pick up the car transport unbeknownst to me had also been booked by another customer. Chris was logistically amazing and called another store that also had a car transporter that was available, he made them aware of my situation Which was in conflict with another customer that had also rented the same equipment on the same day but just different times. Chris was able to work it out so that I was able take the available car transporter from his location and the other customer was too able to get their transporter too. There aren’t many managers let alone Customer Service reps that would have gone to that length or put the energy in to helping myself and another customer out at the same time. I highly recommend this location because if you have any issues, Chris and his team will do what they need to do as a team and make it happen. Thank you so much!!!! I would not have made it to my destination on time without Chis’ help!

This location is always great. The young man that helped me out was very nice and attentive! I only do business at the Wilma Rudolph location because of its team members. Keep up the exceptional work!