U-Haul Moving & Storage of Ogden

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laura acurso

I cannot recommend Morgan enough! Her customer service is truly exceptional—she consistently goes above and beyond to help her customers. Once again yesterday, she demonstrated incredible kindness and support, and I am so grateful for her. Her dedication and compassion have once again really saved me and my son yesterday. Morgan’s outstanding service made an otherwise difficult situation so much easier, and I sincerely appreciate all she does. She deserves all the praise—five stars all the way! Best Regards, Laura and Son

Laura Accurso

I cannot express enough gratitude for Morgan, Rudy, and the manager at U-Haul Moving and Storage. Their kindness, professionalism, and genuine concern have truly saved my son and me during a difficult time. Without their help and support, I honestly don’t know where we would be right now. They went above and beyond to ensure we were taken care of, and their compassion made all the difference. Thank you from the bottom of my heart — you all are truly exceptional, and I am so grateful for everything you’ve done. Momma & Tucks

Casey Benjamin

Updating my review. So it took me posting my original review to get things fixed. Original story short, was getting double charged and fraudulent recipient manipulation. The GM got a hold of me and let me know he was just taking over the establishment and has been working on fixing some bad habits. We agreed upon getting the unjust fees and charges reimbursed. I wish I could give a 5 star to the GM cause it was quick with discussion and satisfaction for the problem at hand. I'm changing my original review from 1 to 3 star for the hassle and future renting can change that. Hopefully for the better! Thank you, cant remember your name but GM of Ogden on wall, thank you for helping me!

TIMOTHY DOTY

This was the largest indoor storage facility I have ever seen of any brand. The gentlemen on the staff provided outstanding customer support and assisted with a creative solution to meet our needs--we arrived from California with a small U-Haul trailer but needed a larger trailer to add the items from the Ogden storage facility. The gentlemen allowed us to empty the first trailer into an empty storage unit and get a larger trailer that met our needs. After we departed, we discovered many miles later when we went to check into a hotel, that the storage facility was still holding my driver's license. I called the manager after hours and he answered and said they would mail my license to my home the next day. They did so and sent me a photo showing the envelope--my license arrived at my home before I did. Thank you, gentlemen, for the great customer service!