U-Haul Moving & Storage of Provo River

AVOID AT ALL COSTS - ZERO SECURITY AND MULTIPLE BREAK-INS ​If you value your belongings, do NOT rent a unit here. I am writing this review to warn everyone so they don't make the same mistake I did. ​My unit was broken into TWICE in the span of about two weeks. The first time, I filed a report and started the process of dealing with my stolen property. Before I could even finish moving my remaining items out, my unit was broken into AGAIN. ​This facility has absolutely NO effective security. There are no cameras monitoring the property, so when my unit was burglarized, there was no footage, no leads, and no accountability. What is the point of a "secure" facility if there is no security? ​Between the two break-ins, I've lost half, if not all, of my possessions. It's absolutely devastating. The feeling of being violated twice is horrible, and the financial and emotional loss is staggering. ​Do not trust their gates or their locks. It's a completely false sense of security. Pay the extra money and go somewhere else—anywhere else—that actually invests in protecting their customers' property.

DO NOT RENT HERE! Manager called me up out of no where and starting yelling at me for doing exactly what they told me I was allowed to do when I moved in. They then locked up all the electrical outlets just to screw over their residents for no reason and hung up on when every time I tried to call. Absolutely would not recommend. Left me with an extremely bad taste in my mouth

Sydney was a great UHaul employee to have help us. She was quick and professional.