Uncommon Highbury - Flexible Office Work Space

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. This company is an absolute disgrace. My company card was fraudulently used to purchase their services, and when we contacted them to resolve the matter, we were met by an individual named Elena from their so-called "payments team," whose approach was unhelpful and wholly unprofessional. Despite presenting undeniable proof that the transaction was fraudulent, the company begrudgingly agreed to refund the money but had the audacity to attempt to deduct £10, hiding behind a questionable “policy.” Well, the Consumer Rights Act 2015 says otherwise, and I will not stand for this unfair and potentially unlawful practice. They may have succeeded in enforcing this with others, but they have met their match. The numerous reviews from other customers demonstrate a clear pattern of this behavior. This is not just unethical—it is unacceptable. Their actions undermine basic principles of fairness, morality, and customer care. We have reported this conduct to our bank and are actively considering involving Action Fraud and Trading Standards to ensure accountability. A quick look at their Google reviews tells you all you need to know about the true nature of this company and their practices.

Customer service is non-existent. Emails are never actually read, and the only replies you get are random snippets of text, presumably because all the staff can do is send out pre-written email templates that have nothing to do with the subject matter. You're nothing more than a training and test guinea pig for these completely inept "support" reps.

I canceled my registered address service within an hour of purchase after realising the customer service quality was lacking. Unfortunately, they deducted a £10 admin fee from my refund. I would never consider using them again—avoid this company like the plague. Scammers!