Unique Art Nail Spa Salon

Response to owner: I want to clarify that my review had nothing to do with the $15 charge—it was about the way I was treated during the appointment. I mentioned during the service that you were being too rough, so to say I never said anything is simply not true. Constructive criticism is important for any business that wants to grow and improve. Dismissing a customer’s honest feedback and accusing them of being upset over the price instead of acknowledging their experience shows a lack of professionalism. If a client shares that their service was uncomfortable, the right response is to listen, not to insult or deflect. I hope this helps highlight the real issue: not the cost, but the customer service. Take the feedback as an opportunity to grow—not as an attack. Good businesses get better by listening. I went in to get my eyebrows waxed and was charged $15, which I found to be overpriced for the service I received. The woman who did my brows acted as if helping me was a burden, and she was extremely rough throughout the process. I’ve never had someone press so hard on my face or rub it so aggressively during a waxing. I even had to ask her to be more gentle because it was painful. After the appointment, my eyebrows were red, swollen, and looked uneven—as if they hadn’t been shaped at all. I came in with full, grown-out brows, hoping for a fresh start after a previous bad experience elsewhere, but unfortunately, I left feeling even more disappointed. It felt like she didn’t care about the quality of her work or about me as a client. I won’t be returning, and I definitely wouldn’t recommend this place to anyone.

I have been going to this salon with my wife and I think this place is a nice local area. I would definitely recommend coming here when you are in Southlake! The staff are very nice and easy to talk to. They took care of me well every time I come in and my wife agrees too. I want to thank Taylor and her staff members for allowing us in and taking care of us!

Best nail salon hands-down(and I am very, very picky)!!! They go above and beyond every single visit!!! They have been doing mine and my teenage daughters nails for four years now, and I will not go anywhere else!! I get my lashes and pedicures done here as well, and they are terrific! Nice clean salon, talented and friendly staff, and reasonable fair pricing!! What else can you ask for!?!? Definitely try this place out! You won’t be disappointed!