University of Michigan-Dearborn

It's -19F right now with windchill. My car won't start, but I have to find a way in because they won't close. Other schools, including the one next door, closed for their students safety. I'm editing to add months later: this school never told my loan servicer that I'm still in school. I'm now being asked to pay hundreds of dollars by my loan servicer because of this!

I've been going here for two years now, being a transfer student, and I can genuinely say this is a great school with great professors, especially if you're in a stem related major. The only problem I have found is the support departments and administration here, but it's a huge problem. I have had times where I'll open a ticket, wait a week for a response, be told that I need to be redirected to another department, wait another week, and then be told by the second department that the first one was supposed to help me all along. I've had times where I've been redirected to U of M Ann Arbor and Flint departments for them to be like "wrong school?" I don't know who staffs the aid departments, but if I had to guess, it's freshman top to bottom, because they can't handle even the simplest requests. If you have a time sensitive ticket, good luck, because they'll respond a month later and tell you the deadline was two weeks ago. If you need to deal with anything related to financial aid I would just transfer to another school because I swear it would be easier and quicker to do so. The only problem with that is that you would have to deal with student records, which is like pulling teeth. Again, campus is great, professors are great, courses are great, but If you have to ask a single question of the administration you are going to regret it.

Their tuition is incredibly expensive and yet they can't hire the staff to answer phones or even clean. You are resorted to emailing about time sensitive topics which typically takes several days just to get a response, meaning it'll take weeks of communication to resolve anything but the simplest of issues. Appointments also take weeks of waiting, which in turn make it difficult to get the classes you need as they fill up by the time you get your appointment needed to register for class. The study areas are filthy and only cleaned once or twice a week, a serious issue even before covid-19 was present and even more serious now. They are deceptive about transferable credits-although your credits from another school may transfer over, most will be done so as a "general credit" and so can't actually be used towards a degree. Transferring from a community College has basically made me start school from the beginning credit wise. The community College facilities have been more impressive than u of m. Even their security system is lax and has been compromised, and they did not give any consideration to students when it caused a delay in classes as students were expected to just shoulder the burden themselves. It has been a massive waste of time and money so far. I would transfer to another school but I've already invested too much into this scam.