Valley Health Urgent Care | Spring Mills

The WORST experience I have ever had at an Urgent Care. I came in complaining to the staff about my respiratory issues. I told them I wouldn't be surprised if I had pneumonia. Once I got back in an exam room these people wanted to do an EKG on me for some reason. Just 2 weeks prior my cardiologist did my anual heart workup with stress testing and multiple EKG tests... so I didn't need an Urgent Care to do again. The doctor listened to my chest and said he could tell my lungs were full. He went on to say the x-ray machine was broken so he couldn't do a chest x-ray but he offered to call an ambulance to take me to the hospital ER. I left the place as quick as I could driving to my GP in Winchester, VA who actually is a doctor. They did a chest x-ray, found I had pneumonia, gave me Z-Pak prescriptions of Prednisone and Azithromycin. They said I should be a lot better in 24 hours. The clinic staff at Valley Health Urgent Care Spring Mills is an absolute joke.

This place is amazing! After having a very bad experience at a different location I was hesitant but let me tell you these people blew me away with the difference. It was night an day. My son is non verbal autistic an the nurse recognized it immediately an went above an beyond to make him comfortable. When it came time for swabs (the time we all dread for kids) they made it so painless. Literally the best my son has ever been for swabs! When he got overwhelmed the dr quickly came in an assessed him called in his prescription an had us on our way! I wish I had the chance to catch names but they all are amazing!! Thank yall for everything!!

I always have a good experience here. Today I arrived and was informed there was a 1 hour wait. The women at the front desk went above and beyond by coming out to the waiting area and offering a snack and drink to the patients waiting to be called back. Just a simple act of service with a big impact. Kudos!