VCA Canada Ottawa Veterinary Hospital

Thank you to everyone at the VCA Ottawa, I can't say enough good things about this veterinary hospital. From start to finish, the entire experience was outstanding. The staff were incredibly professional and kind, making both me and my dog feel completely at ease. The veterinarian was very compassionate, knowledgeable, and took the time to explain everything clearly. My dog had to undergo surgery, and I was amazed at how smoothly and quickly everything went—it truly couldn’t have gone better. They're also well-equipped for emergencies, which gave me so much peace of mind. This is hands down the best vet I've ever had. It's worth noting that they are not cheap, but the extra money I spent was absolutely worth it, their level of service is truly top of the line. I honestly wish I had a doctor or private clinic that treated me as well as they treated my pet. I'd gladly pay extra for this level of professionalism. Absolutely recommended to anyone.

What an amazing and special surprise! I had to bring my dog in for an unexpected visit and had already resigned myself to paying a certain amount for the accident. I didn’t know they were running a limited-time promotion, so it was such a wonderful surprise — and the care we received was absolutely top-notch. From start to finish — receptionist, vet tech, veterinarian, and back again — everyone was warm, friendly, professional, and genuinely caring. Usually my dog is scared stiff at the vet and the whole experience is stressful for us both, but this visit felt calm and reassuring. While he was still a little nervous, he was treated so gently and compassionately that it made all the difference. The wait was very short, the process was smooth, and I felt my dog was in the best hands every step of the way. And the cherry on top? I ended up paying less than half of what I expected. Exceptional service, exceptional people, and such a happy outcome for both me and my pup. Thank you! 🐾❤️

Vca Hospital fairlawn plaza . The receptionist Mark went above and beyond to fix my claim, when the other receptionist told me even though my claim got approved, when i went to pay she said it got denied and that I need to call them. Mark was very kind to take it upon himself to call the insurance company to find out why this happened. It took 5 mins to fix it. I hope she learned from him. It really says a lot for a person that takes five mins of their time to help. Especially when leaving the vet hospital with your pet. I appreciate Mark for his efforts I want everyone to know. Maybe it’s a little thing , it’s those little things that have a true impact and I’m very grateful to him. Anna and Archie