VCA Canada Secord Animal Hospital

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Alexandra Egli

Tldr: more expensive than other vets but 100% worth it. Especially when they help you use cheaper preventative options They are the absolute best. We had a wonderful boxer for 8 years and they were great to her. She loved people and had tons of energy so she'd get really excited to go to the vet each time and want to play with everyone there. They were super understanding and loved playing with her, and were still able to examine her. She had allergies during the fall which they helped us treat, and once in a while this resulted in a hot spot, which they were also great about helping us handle. They're more expensive than other vets but we always found this worth it. Especially for times where they would recommend much cheaper preventative treatments, like washing our dog's paws with a pretty basic soap mixture everytime she comes inside during allergy season to help prevent itching + hotspots. They also were super responsive by phone or email, though keep in mind not open on weekends so have an emergency vet you know to deal with off hours emergencies. In the end when our dog got a sadly untreatable cancer they diagnosed it really well and advised us honestly about the options. We took her in to them to put her down when the time came and they were extremely supportive and nice, with multiple people coming in to see her and say goodbye and have one last playtime. It was the best possible experience for her and us in a terrible situation that softened it a lot. Cannot recommend enough!

Simply EMIE

Very accommodating, attentive friendly staff. Location is good. They have pet products for sale. There are different veterinarians you can choose too. Many parking area around with fee. There are few behind the store which is free. Lots of different shops in the area. Bus run and stop every few minutes. No line ups today. They take walk in check ups for regular clients.

Andrew Papik

This vet was recommended to me by my breeder and I am very pleased with the service @jetblackdane gets here! The staff are super friendly and helpful. I really like the reminders I receive regarding upcoming appointments

Yun J

I had an unpleasant experience with the receptionist at this clinic. When I called with a concern about my pet, I was met with a dismissive attitude. Rather than listening respectfully, she cut me off and spoke in a condescending tone, showing no empathy or professionalism. Even after the issue was confirmed, there was no apology from the receptionist. It's disappointing to be treated this way when you're already worried about your pet. The front desk is the first point of contact, and unfortunately, this one left a very negative impression.