VCA Jackson Animal Hospital

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Ashley Martinez

We have used VCA on and off for years. The last two visits have been to send off our best friends to go over the rainbow bridge. Once 3 years ago, and once again roughly 3 weeks ago. This last time solidified my choice in forever taking any future pets to them. The compassion and kindness they show is immaculate. They keep you very informed so you can make the right decision based on knowledge and overall care for the wellbeing of your pet. The most recent visit was one of the hardest we as a family have ever had to deal with and they knew it. Not even a week after, I received a card in the mail from them with all the employees sending their well wishes..not only that...they added our boys nose print and paw prints. I don't ever think they will truly understand how much that meant to us. We wanted to do it ourselves before his passing but didn't find the time. We focused all of our love onto him instead. I figured they weren't as important as that. I had a lot of regrets and to have that show up in the time it did, made our hearts a little fuller that day. I can't express the enormous amount of gratitude I have for them on one of the hardest days. All of them hold a special place in our hearts forever and we will gladly be back with any future pets. Thank you VCA staff. Don't ever change how you do things. You are one of a kind 😇

Frank Fallanca

This vet has gone down the tubes. Bought my dog in today to get his pheno levels check, because he has seizures. And before a vet/Dr even looked at my dog I was shown a bill for $630.. omg. Never seen such a thing. Also they raised the prices by around $100 for the tests.. must be using Canadian labs for blood work. Time to find another vet. Giving me a estimate before a certified veterinarian even looks at my dog. Is like getting a bill before you order food at a restaurant. Not to mention that 3 of the things on that estimate. I have already paid for and we're not working to cure him or give him much relief. That is not compassionate pet care.

Haelee Holden

I Took my cat here because they had a free first exam ad going on ended up with a $225 bill for one shot and ear medication. I couldn’t even imagine Having to pay for the exam too, how much more it would’ve been this place is way too expensive and I feel like they take advantage of people that need vets.

Mary Ramirez

Katy could be Kate. Is the best. I wasn't going to bring my dogs back here but she changed my mind. Excellent employee 👏