Wawa

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Chili's Chill

Worst Experience with Employee and Manager😡 I rarely write negative reviews, but my recent experience left me no choice. During a recent visit to Wawa I encountered not only an unprofessional employee but also a manager who was dismissive and unwilling to address the issue. The employee interacted with was rude, inattentive, and seemed completely disinterested in assisting me. When I asked a simple question about a product/service, they responded with a sarcastic tone and rolled their eyes. It was clear they had no intention of helping or even treating customers with basic respect. Hoping to resolve the issue, I requested to speak with the manager. Unfortunately, the situation only worsened. Rather than listening and trying to understand my concern, the manager was defensive and dismissive. They barely acknowledged what I was saying and seemed more interested in protecting their employee than resolving the situation. The entire encounter left me frustrated, disrespected, and questioning how a business can allow this kind of behavior from both frontline staff and leadership. Customer service is the foundation of any successful business, and sadly, this location failed miserably on that front. I hope this feedback is taken seriously so that future customers don't have to endure the same disappointing experience. HER NAME IS NURIA‼️ and the manger in the back picture I didn’t get her name unfortunately but you can see how see looks.

Daniel Lopez

Another Tesla car parked in the charger spot without charging. Taking away precious charging space. Notice it's windows down and abandoned..why is there cops every morning but never call tow for this. Unacceptable Wawa enforce the parking including disability parking. Else I am charging by the Wendy's in bird road.

Jonathan

I came to have a sandwich, as I always do, and they are always delicious. There is a gentleman working here who has a certain disability, I believe it might be autism. I want to highlight how wonderful it felt to be attended by him. Despite his condition, he has great energy when serving customers. Thank you for giving him the opportunity to prove that he can do it despite his condition. Thank you for being inclusive. May God bless you.

Alex Gonzalez Valencia

Read the entire review, it’s short. I love Wawa and I come here every other day. They decided to card customers for age restricted items, I agree, no issues. But I have gotten angry attendants when I say I don’t want my ID (Driver License) scanned. I have no issues providing proof of ID but why the need to scan, not everyone is OK with the scan practice. I have brought this 3 times to the attention of Customer Service and it continues. The food and availability at Wawa are amazing but since they started demanding scan of the ID the customer service has declined in a not good manner. When they fix this practice and start providing more attentive customer service I will edit my review, until then, I neither recommend nor not recommend.