Welland Dental Care - Dr. Sarah Mancuso

I have been trying to get my husband help for 10 months thru this office first meeting with them October 2024. After the in office consult we were promised a call back once they reached out to his previous cancer team. Never heard back so I reached out again. Once again was told it would be checked into…no call back. I gave up for awhile but then I called again and was wrongly told they could not get info due to privacy act and that we would need to reach out to Juravinski to get the info which I did only to find out this was not true and that the office needed to send a treatment plan looking for clearance. I again called this dental office to relay this information and was told by the person that answered the phone that she would speak to someone in office as Dr Mancuso was away and get back to me…again no call back. It is now 10 months I have been trying to get my husband help and it has become obvious they don’t want to help him whether they don’t feel equipped and/or confident due to his past cancer treatments but please just say that. We finally gave up and moved on to another dental office and have made more headway in that one visit and have left with not only another appointment but a treatment plan and more importantly dignity and hope.

I was terrified today going in to have teeth pulled and dentures put. I thought I’d never fall asleep but I did ty to my nurse. Ty very much to the doctor who made this a great experience anyone's who needs a great dentist please go there!!

The staff are so accommodating. Instead of booking me in again for another appointment, they were able to squeeze me in to my already booked apointment to get the needed procedure completed in that same appointment. Thank you so much for the kind care.