Wellness for the Body - Integrative Health Care Centre

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C M

This is a nice wellness center and the customer service is pleasant. My husband and I came twice and one time we each had a great massage and another time, not so great. I have a concern about the “refer a friend” program. I made an appointment for my initial massage and sent a name for my friend who will come for a massage with me. I entered my name and my referred friend’s name in the system. Both my friend and I completed our massage and when it came time for us to pay, I was told the 10% off would be applied at our next visit. This doesn’t make sense to me as I came for a massage, and referred a friend as per the advertised program. Why was I not given the 10% discount once we completed our massage? So myself and my friend had to both make an appointment for a 2nd massage in order to receive our 10% discount. I am unhappy with the refer a friend program because it requires you and your friend to book 2 massages each in order to receive the advertised program special. If I referred a friend, which I did, then I should have been applicable for the program discount at the time of our completed massage. But I was not. I was told it was on my NEXT visit?! Myself and my friend have already given KEFI 4 massages and am not interested in coming back for more for the reason of the poor refer a friend program. I felt the program wasn’t fair and this was a negative for me.

Jhe Generans

Lucy was absolutely amazing! She went above and beyond with the massage and hot stone treatment. I had so much tension in my back muscles from work, and she worked it all out with incredible skill. I left feeling relaxed and refreshed. By far the best wellness experience I’ve had! 👌🙂💯

uophm

Judy is the epitome of a professional massage therapist. Her knowledge of anatomy and technique is truly impressive. She took the time to listen to my concerns and tailor the session specifically to my needs, focusing on areas of chronic tightness. She explains what she's doing and why, which I really appreciate. You can tell she is deeply passionate about her craft and invested in her clients' well-being. Highly, highly recommend for a therapeutic and effective massage.

Krista W

I had my first massage at Kefi today with RMT Susanne and had a fantastic experience! The front desk staff were very welcoming and friendly and put me at ease right away. Susanne was extremely professional, attentive, and explained everything that was gong to happen. My shoulder and neck pain feel so much better already! I’m planning to book my next visit very soon!