Werner Enterprises, Inc.

I worked there for 1 year. In that time I was harassed by my TM. Told to ignore safety protocols. Drive with bad trailers. Chunks missing from tires. When abs light came on, I was told to continue to drive, and if I was pulled over and I quote "tell them I'm on my way to get it fixed" and continue to head to my destination. Over office pushed safety but transportation management did not. They encourage us to ignore until after delivery.

My son has been stuck in a truck for 3 days in El Paso and the transportation manager in Sacramento is not doing anything. They keep telling him that he can’t Bobtail to the next transportation center, they keep saying they have no freight. They won’t get him a room and the Werner Center he is at only has a bathroom and a guard shack. They won’t let him leave and he knows no one in Texas so he’s stuck.

I’ve been here a week today Friday the 29th) bc of the camera which took 3 days to fix and then headlight went out next day then all electrical issues started last night! I have a 17 yr old 10lb dachshund and no one would accommodate anything for me as to sit in drivers lounge while truck is in shop! Majority of the people that work there including the girl in the shop is totally RUDE!! I’ve never been treated so disrespectful and rude as I have there at this terminal! They should not even be working there! No customer service no welcoming or can I help you nothing! It’s what do you want? These people would include Safety in the drivers lounge downstairs terminal manager, besides Ruben, the girl and a couple guys out there in the shop, including I think his name is Will works overnight! Not acceptable! Big shout out to Amanda she was graciously kind and helpful! I’ve been In my truck, majority of the week since I got it out of the Shop on Tuesday! I will never ever come to this terminal if I don’t have to never! These people should be replaced they shouldn’t be working there. It’s not comfortable and we as drivers should be comfortable and welcomed into each and every terminal there is! I’ve been stressed out, disgusted with my truck and the people there all week!! The girl in the shop this morning Kb said oh you can bring your truck to the bay, I said OK just give me 15 minutes cause I’m waiting on the van and she starts out very disrespectful” You’re not getting a hotel, with an attitude”! Who gives her the authorization whether her to tell people they’re not getting a hotel or not, but that’s neither here nor there my TM took care of me!! If you have to come in here for truck issues, don’t go somewhere else with your accepted and respected!