Wilfred

I really wish I could give 0 star to write a review for the people working in Evernew square one location are so rude and they don’t know how to behave with the customers. Christabell was the one who sold the dress with the defective tag on and now when I came for the return she didn’t take it back and said that the dress is not in a perfect condition and I was so shocked. I bought dress from Evernew and I didn’t wear it at all. All the tags and everything was in a perfect condition. They refused to take it back because they didn’t check before selling that the there is some issue with the tag. I also asked them to check the cameras and to check if it is worn or not. They were not at all supportive. That dress was not worn because it was too tight and everything was intact. They refused to return and christable was the lady whose behave was so rude.

Ever New at Square One is one of my favorite places to shop! Their women’s clothes always have great quality and beautiful styles. As a hijabi Muslim woman, I always find what I’m looking for here which is not easy in many stores. I really appreciate that their styles work so well for modest fashion too. The customer service at this location is always so kind and helpful. A week ago, I went in to find a dress for an occasion. One of the ladies working there (unfortunately I didn’t catch her name) was amazing—she asked me about the occasion and helped me choose a dress that felt perfect. She was super helpful, kind, and made the whole experience enjoyable. Thank you so much to the Ever New team, especially that sweet sales associate, for making shopping such an easy and enjoyable experience. And thank you for hiring staff who truly care about helping customers. 💕

I had a fantastic shopping experience at Ever New Melbourne, thanks to the exceptional service provided by Aimi. From the moment I walked into the store, she greeted me warmly and made me feel welcomed. She took the time to really understand what I was looking for and guided me through the store with genuine care and attention. Aimi was incredibly knowledgeable about the products and offered helpful suggestions that matched both my style and needs. Her patience and attentiveness made the experience completely stress-free, and I was able to find exactly what I needed because of her guidance. What truly sets Aimi apart is her positive energy, professionalism, and natural ability to connect with customers. She made the whole shopping experience enjoyable, and it's clear she takes pride in providing top-tier customer service. Ever New is lucky to have such a dedicated and talented sales associate on their team!