Windsor Pet Nanny Ltd

When we moved back to Windsor, I chose Forest Glade Animal Hospital to take care of my dog based on all of their positive reviews. Over the years they were so helpful, kind and caring. And when it was time to say goodbye to Barkley they showed true compassion. Thank you ladies for being with us and Barkley during his last moments and for the beautiful plant delivered to our home.

I'll preface this by saying that I am absolutely crazy when it comes to my cats (truly). I can count on one hand the amount of people I truly trust with them and my best friend from back home doesn't even make the shortlist. Needless to say I am very hesitant with their vet care and despite living in Windsor, I still take them to the vet back home. Last week, I started thinking that it may be time to find someone here as the boys are getting older and driving three hours for the vet is not ideal, especially in an emergency or urgent situation. So naturally, something came up yesterday and one of my boys needed to see a vet. Relying solely on reviews, I took the chance and called Forest Glade to see if they could help me out as soon as possible. The receptionist I spoke to was absolutely lovely and helpful. She was able to get me in within the hour (literally). She was able to seamlessly facilitate the transfer of my boy's records from his vet back home, so the doctor here could review them before even meeting him. Both the tech and Dr. Amanda were very knowledgeable and professional. Dr. Amanda handled my boy gently and patiently and I felt completely comfortable with her. She was very thorough and met me at my knowledge level when discussing my concerns and all of the options. Blood work was done quickly onsite and I was told my boy, who has a history of being EXTREMELY difficult for this, behaved well which I believe is a direct reflection of the tech's skill. At no point though did I feel pressured into any testing or medications. When it was time to pay, I was very pleasantly surprised with the total; $500.00 for the exam and blood work which included several tests. Reception also told me they would complete his insurance claim form to send off and send the results to the vet back home. Overall, I am very, very pleased with my visit here and I will definitely come back for follow-up care. The only thing I would add, and this is absolutely nothing I would count against them, is perhaps provide the quotes for testing by default / without request when at the clinic (I'm not sure if they do and I am just a one-off). Vet care can get pretty pricey pretty quickly (especially in urgent situations where your head may not be all there) and though I am fortunate enough to be in a position where I could handle the surprise waiting for me at the counter, not everyone is. Thank you all again!!

I just wanted to say thank you so much for the beautiful card with ladybirds paw prints and the beautiful plant...forest glade animal hospital is by far the best.They took wonderful care of ladybird through the years..our family thanks you so much