Wireless Mobile Corp

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Celine Casasus

Amazing Service from Cristopher Pompei – Assistant Manager at Verizon (Coral Gables, FL) I want to give a huge thank you to Cristopher Pompei, the Assistant Manager at the Verizon store on 2201 Ponce de Leon Blvd in Coral Gables, FL. I’ve been dealing with a really difficult situation for almost a year. After my mom passed away, I was trying to return one of the phones from our family plan. It turned into a long and frustrating process — the warehouse kept rejecting the return, and I was still being charged a buyout fee even though I did everything I was supposed to. Honestly, I was at the point where I was ready to leave Verizon altogether. That’s when Cristopher stepped in. He listened, truly cared, and went above and beyond to fix everything. He took the time to understand what was happening, followed through, and finally got the charge removed. Thanks to him, my faith in Verizon is restored — I’m staying with them because of the way he handled everything. Cristopher is the best — professional, patient, and genuinely kind. Verizon is lucky to have someone like him!

Juan Lluria

I recently had occasion to revisit this store to replace and upgrade an IPhone that had seen better days. The staff was very amenable. Special commendation goes to AJ who resolved a thorny challenge during the transfer of data from the old phone to the new one. More than one visit was required. But he really worked at it and resolved the issue with good humour, patience and diligence. The store is light filled and cheerful. It's also immaculately maintained. Overall, it's a place I'm happy to recommend to anyone seeking to buy or replace a smart phone.

Wayne Aiken

Special hats off to incredible crew! Nicco made my day! Great Motorola G phone exemplary customer service. 3 times in one day there. Should have gone Verizon sooner. Muchos gracias!!!

veronica i. socarras

Damien was great...helpful, informative, patient, and efficient! Overall the entire team at the store was very friendly and had good camaraderie amongst each other. If you need help at this store ask for Damien...you will have a great experience.