WM - Brockville Hauling & Transfer Station

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Sheena Fitzpatrick

attendant is rude and i am very shocked they are allowed to speak to people that come in the way they do. Gives this location a bad name. Hopefully one of these days things will change. Till then i would suggest going to a different location.

James Cournyea

This place may just have the worst customer service ive ever seen. Absolutely astonishing someone gave that guy at the gate a job dealing with people.

DoggerJD

Truck leaking engine oil at my site. Truck has not returned since the leak was reported. Truck still leaking oil as witnessed at other sites. Driver said bin was "inaccesible" when my surveilance video proves otherwise. Invoicing not adjusted for missing services. No contact from WM whatsoever.

Ashley Cowell

I’ve dealt with the same guy on two occasions at the weigh station. Both times he yelled at me for doing something wrong. His rules changed from one visit to the next. I feel like this guy gets a rise out of making people feel uncomfortable. Like he’s trying to pick a fight with you. When I’ve got trash to get rid of in this city, I get anxiety about having to go here. What other option do we have? I’ve lived in many city’s and getting rid of trash has never been so hard to navigate.