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I stopped by here by chance. The parking lot is around the store. From the outside, it feels like you can't tell it's a chocolate store at all. But there was a Seattle chocolate sign at the entrance. There were quite a few people inside the store, and I found out later that there was the chocolate factory tour. I thought I'd like to join the tour next time. I looked around the store slowly, but it was hard to choose because there were various kinds of chocolate with very fun packaging and unusual combinations. After much hesitation, I first chose five flavors I wanted to try from Minibar Chocolate. And I got a package for five of those minibars. It's cute like a mini book. The woman at the store is bright and very energetic. And this is the flagshop store.

I don’t do a lot of reviews but felt I had to for this. I arrived at 9:45a hoping to buy a same-day pass for the 10a chocolate tour. Due to my own ability to not pre purchase, the tickets had all sold out sadly. That offered me a 12pm tour instead but sadly, I have a flight at 4pm and didn’t want to risk it. However, the staff there was incredibly. One wonderful friend with lovely tattoos and beautiful red nails expressed sincere apologies that I wasn’t able to do the tour but again, I understand that that was my poor planning. I am traveling from Arizona and this was my last stop before heading home. This person went out of their way to make sure I was attended to, offered me some fun information that I would not have learned otherwise as well as offering suggestions on various products. Because of them I was able to try two different products that I ended up purchasing as well as a chocolate I really enjoyed the last time I was in Seattle but couldn’t remember the name of. Absolutely phenomenal service from all three employees that I interacted with. When I return next year i definitely will be purchasing a ticket ahead of time for the tour. I truly only planned on spending a couple dollars getting a chocolate bar or two but ended up very easily spending $50 (well worth it). Thank you so much again to the people that were there today and for going out of your way to make sure I felt included.

No more Theo tours? Not a probelm here. Although they provide vegan chocalate options, their chocolate really leans into experimental flavor combinations and fantastic branding on lol of their packaging. This establishment is well worth a visit anytime you make it down to Southcenter mall. A Tukwila staple for years, I’m glad Seattle chocolates remains in effect for all candy enthusiasts!