
Xtreme Air Services - HVAC, Plumbing, & Electrical
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Just the worst company to work with. I originally called because I smell something bad coming out from vents upstair. I also requested for air re-balance because some rooms are too cold during Winter. We were still covered by the warranty. None of them were fixed!! It didn't take couple minutes to answer problems I had. The guy didn't bother to check anything. Terrible company already. For air balance, they are gonna check with their way. They will always be right because its always honna be near the vent to check the temperature. They will fix it only if you pay additional fees. No point of having warranty with them. I asked for it smells bad. A guy came and said it's normal without looking at the system. Just recommend cleaning with additional fees. They won't fix any. They won't admit what they did wrong.
I was referred by a neighbor and called Corey (owner) on a Wednesday morning and he had his rep at my house within a few hours. Mark sat down with me and drew everything out as well as educated me in depth about my options. He was super friendly and extremely knowledgeable! Mark had his crew here the next morning to replace my entire AC system! The install crew was amazing and super friendly too! I highly recommend them!!
Please don't use for emergencies. They came out once to diagnose told me I needed a replacement compressor and then never updated me on when that would be. After calling them 4 times and they said they would have someone reach out to me. So I had no a/c and no communication on when it would be fixed, which was all I was really asking for the day after the came out. This also on a system they installed 2 years prior. People that come out are great. The management is most likely the problem. They either need more people to help or better systems so no one is left without a/c.
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