Alert Transportation LLC.

Absolutely unacceptable behavior from an Alert Transportation driver. As a guest at Hotel de la Renaissance, I witnessed one of their drivers act in a way that was aggressive, hostile, and completely unprofessional. While a guest was unloading luggage, the Alert bus driver repeatedly honked the horn, flipped off the driver of the car, then actually got out of his bus to cuss at her and threaten her. This was not just rude—it was intimidating and created a very unsafe environment for hotel guests. The driver was a middle-aged man, average height with light-colored hair. The car had only been stopped for a couple of minutes, and there was absolutely no justification for his behavior. If this is the type of person Alert Transportation chooses to employ, it speaks volumes about their lack of professionalism and respect for customers. As a visitor to this city, I can honestly say this company left one of the worst impressions I’ve ever experienced with a transportation service. I would never trust them with my safety or my business.

On September 21, 2025, outside Holte De La Renaissance. I saw an Alert Transportation driver lay on his horn, flip obscene gestures; than get out of his van to cuss at and threaten another driver who was just dropping off guests. This wasn't just rude - it was hostile, agressive and dangerous. As a hotel guest and visitor to the city, I was appalled. If this is how their drivers behave in public, I would strongly warn anyone to avoid Alet Transportation altogether. Absolutely unacceptable.

We booked with Alert Transportation to shuttle our 30 wedding guests from our hotel, to the ceremony (The Tree of Life) and then to the reception. The coordination leading up to the event was very professional and timely. Ashley was a delight to work with. On the day of, they were timely and our bus driver, Bridgette, went truly above and beyond!! We had a Second Line in the park, where the bus was waiting for us, and Bridgette joined us in the parade and even showed me (the bride) how to properly dance with my parasol! Bridgette brought an energetic spirit that contributed to create a wonderful energy to our wedding day! She also was a great and safe driver, on top of having a beautiful spirit! I would certainly recommend Alert Transportation and will be using them again!