Areca Hotel Penang

Only stayed for 2 nights as a single person, but in a 2 person twin room. If 2 people are there, it will definitely be tight since there will be little space for luggage/bags and to move around. The beds can be moved slightly, so it gives some more space. Also, the mattress is not sturdy on the frame, so it can shift while sleeping. Otherwise, the room was good with standard amenities. The unique door to close the washroom is also the door for the closet, I assume that was to optimize space. Water refill and ironing station in the hallway (apparently outlets in the hallway were broken, so staff let me iron in the room). Slippers, washroom items, etc... all standard. The front desk mentioned room service was one every two days, but can be requested at the front desk if you need anything. Staff were very friendly and helpful, especially when coming from PEN late due to flight delay. Otherwise, the location was extremely convenient since it was just parallel street to 1st Avenue Shopping Mall, which link connects with Prangin Mall, the TOPs and Kimberly Street (for night market). Just on the other side of the street are a lot of local restaurants that were popular/queues up for their food. Also, can have easy access to myRapid Penang at Komtar for airport OR CAT to Jetty for Feri. Overall, good location convenience and value for night sleep/exploring Georgetown area.

I had a comfortable experience overall. The check-in process was smooth and hassle-free, making it easy to settle in quickly. One of the standout features is the free parking, which is a great bonus for those driving. Additionally, the hotel provides refillable drinking water, an eco-friendly touch that's both convenient and thoughtful. The hotel's strategic location makes it ideal for exploring Penang, with easy access to nearby attractions, eateries, and public transport. However, the only downside was that noise from outside the walkway could be heard quite clearly, which might be a concern for light sleepers. Despite that, Cititel Express offers good value for money, especially for travelers looking for convenience and comfort in the heart of Penang.

Places was good as it is near with mall and Makan Pagi store for breakfast. Just walking distance. Also near Komtar. Room was small, but still good. Clean and got free sharing parking with St Giles Wembley hotel. Last minute booking got cheaper price.