Athletic Leaders

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Josephine Huang

The staff were incredibly friendly and welcoming. They showed us around and patiently explained how to use the equipment, even recommending which machines were best for us. The gym has very professional and well-equipped machines. Great experience!

Rodrigo Jardim

I had a great experience at this fitness equipment store! Jason was extremely helpful and took the time to show me different options that fit my needs and budget. He really knows the products and made the whole process easy and enjoyable. Highly recommend this place if you’re looking for quality equipment and excellent customer service!

Craig Sullivan

I had an outstanding experience with The Treadmill Factory, thanks to Kurtis and the install team led by Kashif. Kurtis was always fast to respond by phone or email, making the entire process smooth and stress-free. He easily made adjustments to my order as I found more equipment I wanted, and he coordinated everything perfectly with the install team. He even ensured they reached out directly to work around my tight schedule, as I was balancing this gym install with picking up a family member from the hospital. The install team, led by Kashif, was top-notch. They set everything up exactly where I needed, maintained great communication, and were extremely careful around my walls and belongings. They didn’t just install, they removed all packaging, swept the floors, and left the space cleaner than when they arrived. Truly A+ service from start to finish. Highly recommend The Treadmill Factory, Kurtis, and Kashif’s team, I couldn’t be happier!

Lia Wang

Our favourite fitness store. Has everything we need at very reasonable prices, with knowledgeable and friendly staff. A long drive for us but always worth it.