ATS Euromaster Winchester

I recently had my Saab convertible at Pentangle for a full service, mot and a repair to an inside trim. Impressive is the only word I can use to describe the expertise and attention given to my car. First class job. Thank you everyone who looked after Saabrina with such care and attention. See you next year.

I left my vehicle for a one-day check to identify specific issues and carry out an EGR adaptation. The adaptation was not performed, the actual causes of the reported faults were not clearly identified, and instead I received a lengthy, speculative and expensive repair estimate for work I did not authorise. Payment was taken before the estimate was ready, under the impression that everything was completed. Communication afterwards was poor — despite follow-up phone calls and assurances of a callback, no contact was made and the car remains unrepaired. As a disabled customer (Blue Badge holder), I was also disappointed by the lack of consideration or practical support. Overall, my experience was time-consuming, frustrating and not reflective of a professional Mercedes specialist.

Took my Honda to Steer following an argument with a bollard. The staff were very helpful when I took the car in for the estimator. The repair was carried out quickly, I was updated twice a week whilst the car was there. The repair was excellent and the car looked like it had just come out of the showroom. Thank you steer for all your help.