Barons Estate Agents

Not available.

Lou “Blue” Simmons

I have been a landlord client with this branch of ewe move for nearly 3 years. Over the past 2 months I have made contact with the branch manager, the property manager and 2 members of staff in the office. My issue turned inti a complaint that was never replied to. I am now moving the management of the property to another agent, to which both the agent and I have approved Ewe Move asking for handover documentation. The switching agent was acknowledged over 2 weeks ago and since then I have called twice and promised a call back. Still nothing. I’m a paying landlord being totally ignored and I’ve done enough chasing now. Unfortunately the only way I can think of to seek communication is via writing a review. Further to this Ewe Move have failed to do inspections or inform me of any inspections at my property. If you’re a landlord I would seriously stay clear of this firm.

Jim Tarzey

James is highly efficient, personable and approachable. He keeps you fully informed and posted at all times. I would recommend him as an agent to sell your house(s)

Hannah Jones

Avoid EweMove – Extremely Unprofessional Experience We had an incredibly disappointing experience renting through EweMove (Winchester/Salisbury). From the outset, we were misled about the nature of the tenancy, including who owned the property. We were told it had been bought by an overseas landlord, only to later discover it was still being actively marketed for sale — something the agent avoided discussing and never followed up on when questioned. It turns out we were renting directly from the property developer, who was still trying to sell the property and had only rented it out temporarily for cash flow. Throughout our tenancy, important maintenance issues were repeatedly ignored. Communication was consistently poor — unless it related to arranging viewings for potential buyers. Agents frequently turned up unannounced, and one in particular — Sarah — was patronising, intrusive, and repeatedly approached us without prior notice. On one occasion, during an unannounced visit, she went through our rubbish and recycling. When we emailed a formal complaint about this, we were ignored — until we recently escalated the issue to their head of franchise, at which point they finally admitted to going through our bins. Despite all of this, we really liked the house and decided to try and purchase it through the other agent, Charters, who had also been appointed. We did not want to deal with EweMove due to the lack of trust. Following our offer through Charters, the developers shared this information with James White from EweMove, who then began contacting us persistently, pressuring us to increase our offer and warning us that our tenancy would not be renewed. This was despite knowing we were expecting our first child. It felt like our situation was being deliberately exploited. We left the property in excellent condition and paid for a professional end of tenancy clean. EweMove carried out the checkout inventory, and the property was marked as sold STC the very next day. It has now been over two and a half weeks since we moved out, and our requests for the return of our £2,800 deposit have been ignored — money we urgently need while on maternity leave. We have referred our complaint to The Property Ombudsman, who has accepted the case, and we are currently going through the process with them. Based on our experience, we would strongly advise others to avoid EweMove.

Sasha Luff

Do not rent with Ewemove Winchester. They refused to answer calls regarding maintenance issues. We were without hot water for 2 weeks, no washing machine for 3 weeks, no heating for a month during winter, and lived in moldy and damp conditions that they had freshly painted over before we moved in. They do NOT answer calls about maintenance issues and for each issue I had to call 3 times a day and repeatedly email to eventually get anything fixed. Eventually I threatened to involve the council regarding the damp issue and then suddenly they were able to get our heating fixed. At the end of the tenancy, it took 2 months to get our deposit back. I repeatedly phoned and emailed about it to be ignored, eventually I phoned their personal mobile numbers and they sent it back. If you read other reviews you will see all the positive reviews are about buying property, and the negative reviews are all in relation to renting. This is the first time I've left a Google review as I was that disappointed and frustrated with their service. Do not rent with them.