Be Cool Refrigeration & Air-conditioning

Truly appreciate their transparency with pricing and commitment to quality. The team ensured the AC installation blended perfectly with my home’s aesthetics. Their attention to detail and professionalism really stood out. Highly recommended!

I strongly advise caution when dealing with this company. We contacted them to report a fault with our fridge and paid a £180 call-out fee. The engineer identified an issue with the fan and charged us an additional £390 for a follow-up visit and repair. However, during the second visit, he then reported a new issue with the condenser. As a result, a new fan was installed in a fridge that still doesn’t work, leaving us £570 out of pocket and with no resolution. I would like to believe the initial diagnosis was simply incorrect, but this experience has led me to question the company’s transparency and approach to customer service. Despite several email exchanges, it became clear they were unwilling to take responsibility or make any genuine effort to resolve the issue. Unfortunately, based on my experience, I cannot recommend their services.

Excellent service! Called for urgent fridge and AC repairs and they arrived the same day. Diagnosed and fixed both issues quickly and professionally. Highly recommend for fast, reliable service!