Best Western Plus Best WesternI Airport Hotel - Arundel Mills

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Christine Adamsson Moore

This hotel is clean, comfortable and nicely situated close to most things in Annapolis. The rooms are large and quiet. You have a fridge and a work desk. The free breakfast is larger than you think. The afternoon cookies are delicious! We have stayed here several times now for the Boat Show and it never disappoints. Starbucks is close by, Safeway across the street. The internet is fast and reliable.

Anonymous

Very friendly and helpful staff - especially because I showed up without a reservation due to a mix up with my employer. Front desk got me a room and checked me in quickly. Nice, roomy space for the room. Adequate storage. Helpful with extended checkout time. Breakfast was convenient but really poor choices/quality of food. Would appreciate healthier choices, more fruit, hard boiled eggs, non-dairy 'milk'.

Maria G Roman

We stayed at the Country Inn this past Thursday night until today. We had a very good experience. We were received with smiling faces, and very attentive staff, not to forget the home made cookies they offer during your whole stay, fresh tea ,and coffee. The Hotel is in the perfect location, and it's very well cared for. The rooms smelled fresh all the time, were clean and the bathroom (which always worries me) was very clean and well taken care of! The bed was very comfortable as well as the pull out sofa bed. We didn't hear any noise, which was great, because it was a pet friendly hotel. The pool was great as well! We were very impress with the complimentary breakfast. They had a great selection! And the coffee was so good, which I can't say the same for most of the hotels we have stayed in in the past. A great hotel experience is the most important part of a vacation. Thank you Country Inn for making that happen for my family!!

Anonymous

I have already spoken with manager, Boryana Karadzhova, and she actually reached out to me to ask how it was and followed up with me, but since you are asking: Upon entry to hotel, rugs at sliding doors were FILTHY. In addition, old carpets throughout hotel in hallways and dining area were same. Please support Boryana corporately, in getting these updated or cleaned. Made it seem very dirty and unkempt. However, the room itself seemed well cared for. Policy is housekeeping every 3rd day, but that puts the onus for needs on the guests and is not enough. When I asked for daily housekeeping, they obliged. Also smelled of old smoke/tobacco upon entry to hotel. Boryana was great and a special shout out to ASHLEY at front desk. She was very customer focused and accommodating, a real gem for County Inn. Please recognize her. Thank you.