CEGEP Edouard-Montpetit - Sports Center

I typically refrain from writing reviews, however, I feel compelled to express my disappointment with the level of service provided by a certain coach. To provide context, I had previously booked the Meal+Workout Plan, which was executed competently and with a good understanding of the matter at hand. However, despite passing one, two, three, and finally four weeks, there was no follow-up whatsoever. Only after a month had passed did the coach reach out to schedule a monthly check-up meeting, albeit at a cost of $150. I must admit, I was thoroughly disheartened by this approach, as the coach had not bothered to inquire even once about my progress in the first month. Prior to writing a negative review, I attempted to convey my disappointment via email. In my correspondence, I outlined my grievances and articulated my expectations. Regrettably, it took four days for the coach to respond, and the message I received stated that I should have sent weekly follow-ups as outlined in the explanatory email. As a paying customer, I expected the coach to be more invested in my well-being. I was not seeking any extraordinary gestures, simply an acknowledgment of my efforts, perhaps a simple message along the lines of "How's the workout going?" In my experience, I was left feeling like a mere statistic, and the entire ordeal was less than satisfactory. It is evident that the coach's main focus was on monetary gain, with little regard for my health and progress.

I have been a client for a couple of years now, and I am very satisfied with the services. The team is trustworthy and efficient!

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