Cenvar Roofing - Charlottesville

Cenvar Roofing has excellent communication and promptness, however they have serious lack of attention to detail. They installed a Master Rib metal roof for me. I have a farmhouse style home with two dormers on the front side and no dormers on the backside. On the front side of the house, there are large visible seams on both sides of our left dormer and a visible seam only on the right side of our right dormer. The left side of the right dormer appears normal with no seam visible. The trim over the peak of our left dormer is terrible. It is lumpy and not smooth. See picture. It looks like It was installed with absolutely zero care. On the backside of the house, there was a panel left with a jagged edge that stuck out. The installation was very fast (at the expense of quality and detail). At the end of the installation which took about a day and a half we were asked to do a walk-through and pointed all of these things out. Cenvars response was that they will come back and hammer out the trim over the left dormer but there was nothing they could do about the seams. The response to the jagged and poorly cut panel was to go back and cut it back which has resulted in it being shorter than every other panel with a bended edge. The edges sit noticeably higher than every other panel. So now we have been left with ugly, asymmetrical seams at the very front of the house along with a bent panel on the back side of the house that is shorter than all the other, and the promise that the trim over the dormer will be hammered out smoothly. When I inquired as to why the seams ended up this way, I was given the answer that they don’t know where the seams will fall when they install this type of roof. Maybe they could’ve planned for that ahead of time? I would think that would be the appropriate thing to do. I have been advised there is absolutely nothing to do about it. Wow. If Master Rib looks like this maybe they shouldn’t offer it as a product. And at the very least, they should definitely warn consumers that this is what it’s going to look like. I highly doubt they would put my house on their website gallery of examples of their work. My overall impression is that Cenvar Roofing uses smoke and mirrors. Their excellent communication and overall promptness gives you an initial confidence that they will do a really good job, But that’s about all there is. They do that to get the sale, but have a very little follow through when it comes to the job itself. Low quality installation by subcontractors. I would avoid them and go with someone else.

Cenvar did an absolutely amazing job from start to finish. The sales rep was extremely thorough and made sure every detail was covered. The crew started and finished my roof exactly within the timeline promised, and they went above and beyond to make it happen. We were actually in the middle of selling our house and had an open house while they were wrapping up the job. The project manager was excellent at keeping communication open and keeping me and my realtor updated. They took incredible care to clean up and put everything away so well that you would never have even known they were there once they left. On top of that, they came back afterwards for a quality control inspection to ensure everything was completed correctly. I can’t say enough good things about this company. Reliable, professional, and detail-oriented—I would highly recommend Cenvar Roofing to anyone looking for a trustworthy roofing company.

Cenvar is an amazing highly organized and efficient to work with from the start of the free quoting process through to the install and cleanup. Joe Carson provided me with a great price, better than other companies I had quote, for the same work and warranty. Mike, Jaime and Alex, the crew leads, and the entire roofing team did an excellent job. They were on time, asked if we had questions throughout the job and cleaned our property of all debris. If you want a reliable, friendly company to work with that is priced right with financing options, please contact Cenvar Roofing. Shelly Hanson