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Extremely disappointing experience and careless staff. We made an appointment to open a business bank account online. After showing up for this meeting it was obvious they were not prepared, and they promoted us to schedule a new appointment. We scheduled our new appointment in person with the bank teller. After showing up today for the appointment the bank teller left to “re park her car” and disappeared. After 40 minutes of waiting we left. Everyone else at this chase bank was very kind except for this one unprofessional bank teller who needs a performance check from her manager. Do not go here they will waste your time.
I am extremely disappointed as a loyal chase member for a few years now. I have never experience this level of disrespect and carelessness towards customers at any location prior to this. I had booked multiple appointments, both times my time has not been valued as they simply don't show up or push back your meeting time. I'd really like to see something come from all of the negative experiences at this location as it is not representative of Chase as a whole. I hope they can improve their customer service as this was extremely disappointing and unpleasant for me.
Something that was supposed to take three days 26 Later, haven't got a phone call. Haven't got an email no one's picking up the phone. I've been calling for days days. No one picks up the phone. This week it's ridiculous, 3 days and I'm going on a 27th day. Wow. How do these people keep their jobs? Back to square one 8 months they have not close the account that place needs to close for good I'm running around for paperwork that's not going into the system
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