Children's Dentistry of Huntsville

Vital Smiles was the best place to take your children for their dental needs. They had the best friendly staff you could ask for. They answered the phone and were organized. However, after COVID that all changed. The turnover rate for the staff is crazy. They are always short staffed. Of the staff that are working, half of the them walk around doing nothing. The staff, including the dentist and hygienist are rude. If you try to call, you get a call center in India that can't understand you. Appointments take all day, so be prepared to wait. I've been bringing my children to Vital Smiles smiles for the past 20 years, but now I have to find another dentist for them because this just isn't the same Vital Smiles that I grew to love. Please don't waste your time or money.

Ashley at the front desk was wonderful. We had a scheduling confusion and instead of making us reschedule for November, she was able to adjust things for us to be seen immediately. Her kindness made an already tough day so much better. The hygienist team and dentist was also very friendly, efficient and professional.

My daughter had a toothache all night and I called the dental office first thing in the morning and they were able to see. We did not have to wait too long and the lady who saw was really nice and explained everything that needed to be done.