Chrysler Dodge Ram FIAT of Manhattan

I had an incredible experience. From the moment I walked in, I was greeted warmly by the staff, and they made the entire car-buying process smooth and enjoyable. My sales associate was knowledgeable, patient, and never pushy, which made me feel confident in my decision. They took the time to understand my needs and helped me find the perfect vehicle within my budget. The financing process was straightforward, and they worked hard to get me a great deal. The attention to detail and customer service here is unmatched. I drove away in my new car feeling valued and well taken care of. I highly recommend them to anyone in the market for a vehicle!

If I could leave zero stars I most definitely would. I definitely will never purchase a car from Chrysler Dodge Ram FIAT of Manhattan. My experience was marked by a consistently unprofessional and frankly, rude attitude from multiple staff members. From the moment I walked in, there was a palpable lack of interest in assisting me. When I asked about a specific model, the salesperson seemed dismissive and offered very little information, acting as if I was bothering them. This unprofessionalism continued when I tried to discuss pricing; the staff member I spoke with was curt and seemed unwilling to engage in a productive conversation. Their overall bad attitude made me feel incredibly unwelcome and like my potential business was not valued at all. I came to this dealership hoping for a positive and informative car buying experience, but instead, I was met with indifference and disrespect. Based on this experience, I would strongly advise anyone looking for a new vehicle to steer clear of this dealership. The unprofessionalism and consistently negative attitudes of the staff made for an incredibly unpleasant and ultimately unproductive visit

Neil was awesome! Found us the exact Jeep we wanted & walked us through the entire process. Will definitely be back when it's time for another upgrade. Thank you!