Chrysler Dodge Ram FIAT of Manhattan

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Jamill Germosen

I had an incredible experience. From the moment I walked in, I was greeted warmly by the staff, and they made the entire car-buying process smooth and enjoyable. My sales associate was knowledgeable, patient, and never pushy, which made me feel confident in my decision. They took the time to understand my needs and helped me find the perfect vehicle within my budget. The financing process was straightforward, and they worked hard to get me a great deal. The attention to detail and customer service here is unmatched. I drove away in my new car feeling valued and well taken care of. I highly recommend them to anyone in the market for a vehicle!

Marlen Jardinez

If I could leave zero stars I most definitely would. I definitely will never purchase a car from Chrysler Dodge Ram FIAT of Manhattan. My experience was marked by a consistently unprofessional and frankly, rude attitude from multiple staff members. From the moment I walked in, there was a palpable lack of interest in assisting me. When I asked about a specific model, the salesperson seemed dismissive and offered very little information, acting as if I was bothering them. This unprofessionalism continued when I tried to discuss pricing; the staff member I spoke with was curt and seemed unwilling to engage in a productive conversation. Their overall bad attitude made me feel incredibly unwelcome and like my potential business was not valued at all. I came to this dealership hoping for a positive and informative car buying experience, but instead, I was met with indifference and disrespect. Based on this experience, I would strongly advise anyone looking for a new vehicle to steer clear of this dealership. The unprofessionalism and consistently negative attitudes of the staff made for an incredibly unpleasant and ultimately unproductive visit

Jack H.

Neil was awesome! Found us the exact Jeep we wanted & walked us through the entire process. Will definitely be back when it's time for another upgrade. Thank you!

Donell Miller

My experience here at this dealership with my sales rep Micheal Lykon has been absolutely horrible as i’ve been fed lies. The deal took 3 weeks to complete as I placed half down payment on the car thinking things would get fixed during that time. I took 3 buses just to get to the dealership on 10/05/2024. The car hasn't even been test driven because it’s in “service”. I came to sign the paperwork and when everything was done I had to wait an hour on the car. The promises I was told was the driver side headlight would be fixed and so would the air conditioning for the driver side. The car I purchased was a 2015 Infiniti Q50. Micheal promised that he would get a mechanic he knows at the service center to do it after 6pm any day of the week. I’m a very hard working man so I told him i’ll make the time. I personally didn’t care too much about the air conditioning not working because it’s getting cold out but more so the headlight because how does a car pass inspection with a blown headlight? They sold me a trade in car without even inspecting it and for that I’d say that is a bad sales rep who doesn’t love up to his promises and high expectations. He’s been dodging my calls and text as i’ve been tedious about when to come in to get my repairs done to the car so I reached out to the sales manager Horhay (excuse my spelling). He told me on 10/18 as weeks have passed after no contact with micheal lykon that I can come to their service center any day of the week next week and that they’ll fix the headlight but anything else they are not responsible for. Understandable I suppose so I call today and now Horhay is dodging my calls. I’ve even called the service center and they are telling me their a jeep,dodge, ram, etc dealership and only service those cars. The person I spoke to who I won’t disclose her name told me “well ofcourse they said that, they just want the sale”. Which makes absolute sense but me not thinking that micheal had my back, I trusted him and i’ve been hookwinked. I’m hoping this review will go to the higher ups as i’ve even called Infiniti dealerships and i’ve gotten a price quote of $1,000+ to replace my whole driver side headlight. I’m not one to give bad reviews, i’m a very cool, chill, laid back and nonchalant guy but this one needed to be made as I feel baboozled. My recommendation to anyone buying from this location is to only buy the brand that they sell and make sure they do everything they said they’d do before purchasing the vehicle or even leaving a down payment. I being young and dumb when I made this erratic and impulsive purchase. I have no reason to lie or to write this lengthy review for 10 minutes if my expectations were met but I’d be happy to delete this review if my calls stop getting dodged and repairs are made on my car as I just want a resolution at the end of the day. If this review isn’t deleted then they are what they are and I would consider watching your pockets.