Manhattan Motorcars Porsche

Exceptional Experience at Manhattan Motorcars inc!!! I recently bought a 2024 Lamborghini Tecnica, and I couldn't be more thrilled with my experience at Manhattan Motorcars!From the moment I initiated my purchase, Vivian went above and beyond to make everything smooth and stress-free. She provided me with detailed pictures and videos, ensuring I was well-informed throughout the process. The delivery service was exceptionally professional, making the entire transition seamless. As a Chicago resident, I truly appreciated the personalized touch and the care the team took in handling my purchase. I highly recommend Manhattan Motorcars! for anyone looking to buy a luxury vehicle. Great people, outstanding service, and an unforgettable experience! Thank you, Manhattan Motorcars inc!

I recently brought my car to this shop for maintenance, and I’m extremely disappointed with how things were handled by the advisor Lyza Trillo and Vesna Lubina At around 4:00 PM, I received a call from the shop telling me that my car was ready for pickup. I arrived at 5:30 PM, assuming everything was done. However, after waiting for quite a while, my car still wasn’t brought out. When I asked again close to 6:00 PM, I was told that the car hadn't been washed yet—which was surprising, since they had already said it was ready. Even more concerning, I was informed that they had changed the tires on my car—but when I asked for any kind of receipt, invoice, or service record, they refused to provide anything and I were told by Vesna Lubina that the advisor had left and the most important thing is you can get you car today. No paperwork, no breakdown of services.Nothing. This kind of lack of transparency is completely unacceptable. I deserve to know exactly what was done to my vehicle and have proof of the work completed. Not providing documentation raises serious red flags about the shop’s professionalism and trustworthiness. I would not recommend this place to others. If you care about clear communication, transparency, and proper service records, I suggest you look elsewhere.

I ordered a luxury car from this dealership and my salesperson was Max M. He was attentive, patient, professional, extremely knowledgeable and just exceptional from the minute I walked in until delivery! The team supporting him, and hence, my process across the board was equally customer-oriented. They displayed the highest level of professionalism and customer service commensurate with a transaction of this magnitude. Equally important, is their expertise and deep knowledge of the industry and lines in their inventory - lending credibility and reassurance, all of which contributed to an overall low stress experience. Not that it should matter, but to be clear, I was a first-time walk-in customer receiving this level of service, which was not my experience at other similarly situated luxury car dealers. Max and team did not disappoint as they anticipated and covered every detail in a seemly effortless, well-coordinated manner. AND of course I LOVE my new ride! Max and Manhattan Motorcars can now add me to their list of happy, extremely satisfied and incredibly loyal customers. They've earned my trust and I will definitely be doing business with Max and this team again. Everyone should have a Max M. and Manhattan Motors quality customer service experience in their lifetime (esp in the auto sales industry)!