Complete Automotive

These guys are awesome! I went in for a check engine light, a blinking drive light, and a state safety inspection. I was super impressed with the quality of service. Michael was friendly, professional, and went above and beyond with communication. He gave me frequent updates on the status of my car. I'm a college student with very limited knowledge of car maintenance, so I went in a little nervous. Michael explained everything clearly and answered any questions I had. I really liked the online system they used to show repair recommendations and cost estimates. I was able to approve/decline jobs as I saw fit. They were also very thorough in their vehicle diagnostics and gave me a couple fixes/replacements to consider in the future. The icing on the cake was when I mentioned that my fiancée dropped me off so I could pick up my car. They offered me a bouquet of flowers they had sitting around to give to her! She literally said, "That's it- this is the only mechanic we're ever going to!"

This is one of the most honest, straight-shooting, kind, and compassionate companies I've ever had the pleasure of working with. Our car battery that I had gotten and had installed at Walmart turned out to be defective and that crushing reality hit us hard this morning. We tried contacting a few places that were within walking distance but the other places either didn't respond to the inquiry or wouldn't look at it til sometime next week. Then I found Complete Automotive on E Chestnut via google search and gave them a ring. The Gentleman that answered was very upbeat, positive, and extremely helpful. To be honest I really needed that positivity this morning and thank you so much for that too! We got our car towed and I informed him about the fact my husband has work all weekend and they told me they would try their absolute best to knock it out and have it ready by the end of today, and true to their word, they were able to get her back up and running today! They actually listened to me and knowing we are extremely pinched on funds, kept the price down as much as humanly possible and even gave us a ride to the shop to pick up our car!! Then they completely blew me away and honest to God made my faith in humanity go up a ton because when my husband got back he handed me this vase of gorgeous flowers and told me that it was from the shop❤️ knowing how absolutely God awful of a day we have had, they went so far above and beyond for us, this place now has another customer for life and any time something goes wrong with our car we will be coming here! Guys thank you so much for everything. You have no idea how much we appreciate everything y'all did for us today!

Galen, Jesse and everyone else at Complete Automotive went way above and beyond for me. The service was top notch. But most of all the employees actually cared about me the customer. There was no fake platitudes, just general kindness. Also I didn't get over charged. Which is a huge deal. Thank you all. I'm now a customer for life.