Conrad Spa Indianapolis

• Indci-salesadm@conradhotels.com
• Conrad_indianapolis@conradhotels.com
• kelly.robertson@conradhotels.com
• indci-salesadm@conradhotels.com
• Zachary.Lockett@conradhotels.com
• conrad_indianapolis@conradhotels.com
• Kelly.robertson@conradhotels.com

Hailey

I had the most wonderful Mother’s Day experience with a Swedish massage from April Chancy—she was absolutely amazing! Before the massage began, I got to choose a scent from Zents, and I loved the Ore fragrance. April took the time to discuss the areas where I carry the most tension, and she focused on them perfectly throughout the session. The entire experience was incredibly relaxing and calming—I can't recommend her enough! Danielle Campbell also went above and beyond to make us feel pampered. From the moment we checked in until we left, she made sure we felt special. She served us drinks by the pool, handled our lunch orders and delivery, and checked in often to ensure we had everything we needed. It was truly a luxurious and serene day for all of us, and we’ve already decided to make this an annual Mother’s Day tradition. We can’t wait to return!

Aegear Ameranth

This was a lovely experience. The staff were amazing from Valet to check in to masseuse. The atmosphere is calm and relaxing. There is a nice area with chairs and chaise loungers for quiet relaxing spot pre/post massage as well as a sauna and steam room in the locker area. There is a nice sized pool and hot tub (shared with hotel guests- so bring a swim suit) in an atrium. The pool must have slightly warmed water as it was very comfortable. I was there to celebrate a birthday and a pregnancy with family. They offer a myriad of massage services, Including prenatal (once past 1st trimester). The massage was perfect. The massage rooms were a classic relaxing spot with comfortable massage tables and relaxing music playing throughout. They have amazing pregnancy pillow support thing so that you can lay flat face down safely. Really quite lovely. I will go here again.

Ele René

My best friend and I booked the "Art of it All" package as part of our 40th birthday celebration road trip. Five stars for the beautiful hotel, the gorgeous artwork, the delicious scents in every room, the truly luxurious and relaxing atmosphere, and the friendly and engaging staff who gave excellent recommendations about the local area. The services themselves, two stars. Starting with the best, the facial. Very relaxing, wonderful products used, and our aesthetician was quite skilled. No extractions were performed and dermaplaning was an upcharge. The free scalp massage add-on was not great. The 60-minute Swedish massage was OK, not the best, and the masseuse seemed very new. She kept breaking contact and didn't communicate so it was a bit jarring each time she stopped and started. There were times she was moving very quickly and almost shaking me instead of massaging me. The pedicure was fairly basic and not at all what I expected from what was supposed to be a high-end boutique experience. My pedicurist skipped the lotion massage entirely. The seating is a little raised upholstered bench seat against a wall with a few pedicure sinks in front of it rather than individual comfortable chairs with massage capabilities. All in all, underwhelming. It took half the time of a pedicure at home for three times the price. The manicure was also underwhelming for the price. There was a very limited selection of polish to choose from. The manicurist used what felt like a high-grit file meant for acrylics on my fairly thin and brittle natural nails. The lacquer was chipping and my nails were breaking and peeling before I even got home. I redid my own nails less than two days later. We were told there was a pool and hot tub, but did not realize these were the shared pool and hot tub for the hotel and were absolutely tiny. An adult man and several children were in the hot tub during most of our time there. There are also condos attached to the spa. We were in robes with next to nothing under them with men and children wandering about the pool area and spa. Not at all what we expected. After our services were complete, I went to shower in the women's dressing room and discovered tiny flies all over the walls, the water pressure was barely trickling out of the shower head, the fixture was not fully attached to the wall and seemed like it might fall off, and the water was absolutely freezing cold and never warmed up. All in all, the final bill of around $750 each was incredibly steep for the quality of service, but not so much so that we felt it appropriate to complain or request a discount or refund. It was a nice one-time experience, but we won't be returning.

Addison Bradford

The people working at the facilities are great. They are friendly, helpful, and experienced (my wife had an excellent massage!). No complaints there! Only giving 3/5 here because the facilities are really tired and need of an upgrade. The front desk is damaged (which is symbolic of the larger issues with the facilities) and the hot tub looks like it has not been updated since it was put in. Would definitely go back if they tune up the place a bit.