Coop Kitchen at The Ship

We visited your restaurant, which advertises an opening time of 3 PM. However, upon arrival, we found the establishment still closed at 3:45 PM. After knocking on the door, a staff member informed us that the restaurant might open in 30 minutes, though there was no certainty. Additionally, we were told the kitchen would not begin service until 5 PM. As loyal patrons, we value clear communication and reliable service. Travelling a considerable distance with the expectation of enjoying your offerings, only to face such uncertainty, is disappointing. This situation not only undermines customer confidence but also reflects poorly on the establishment’s commitment to its clientele. We hope this feedback is taken constructively and that steps are taken to ensure greater consistency in the future.

Lovely food! glad I came with a local as not very clear signage and you had to ask for a menu which are kept underneath the bar! I feel there could be better description on the Menu as even the special house sauce is quite spicy! Tater tots are amazing. Staff where very attentive and happy to help and spend time helping :) very nice evening in a lovely atmosphere !

Food was amazing! Had the dirty fries, korean chicken burger and some buffalo tenders. Really well prepared exceptional flavour and texture and came out in good time. The sesame mayo on the burger in particular was god tier! Not a fan of the baskets, though. Service was fine, bartenders were really freindky and helpful, but the chap who brought our food out was very flustered and transactional. Drinks were modestly priced (£8 for a pint of Guinness and a half an Inch's cider) and really nice. This is absolutely the best food of this kind in Frome. Nowhere else comes close!