Cotswold Outdoor Bath

I needed to buy some camping equipment at short notice after one I ordered got lost by the courier, and called BCH that morning to find out about stock. I went through to the Trowbridge shop as the Bath one hadn't quite opened yet, and spoke with Eric who very kindly looked up stock at the Bath shop, and then called them after speaking to me to ask them to put one aside for me. He also gave me some very helpful advice about options, recommending the cheaper option for what I needed. When I arrived at the Bath shop, they had my item ready, but also mentioned an alternative that was even cheaper, just slightly heavier. The gentleman working there helped me weigh up the options based on the kind of camping trip we needed it for, and I went with the cheaper option again. It was for my partner who said it was perfect for what he needed. I ended up spending less than half of what I would have paid without all their help and advice. This company and its employees are absolutely amazing, and also so friendly and kind. I'm not really the target audience for their products but I keep wanting to go back and shop there just because of how great the experience was! Thanks so much to BCH - highly recommended

I had such a good time getting new boots and Neil was so helpful, friendly and extremely knowledgeable, great place to start new memories!

Great service and fantastic prices ... Exactly what an independent shop should be!