Crash Champions Collision Repair Moore

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Michael “MBOKIE”

Haven’t had to use a body shop in years. When needed, we were referred to Crash Champions in Moore. Went and got a few estimates before going to Crash Champions. I felt at ease as they knew exactly what we needed including paintless dent repair. Time estimates were agreeable to us, and they even had the job done before the expected delivery date. The work was top notch and the staff was wonderful. All in all a pleasant experience. I would definitely use them again if needed!

Richard Watson

I took my car here for some body work. I have used them previously a few years back and they were great. This time however was nothing but bad. Something has changed. They apparently no longer have a quality control person. Or they are not doing their job. When I picked up my vehicle the first time, the work was incomplete. They had missed painting an entire panel of my vehicle that was on the estimate. So I took it back. I did not feel as if they made fixing my vehicle a priority. They never cleaned it out the first time leaving over spray in the entire vehicle. So back to picking it up the second time. There are new scratches on my hood. Vehicle was only halfway cleaned out and not washed. After the manager had called and told me the vehicle would cleaned out real nice. The adjuster told me his guy had painted my mirror. That was a lie. He should have checked prior to making the statement. As I stated a severe lack of quality control. I would not recommend this place to anyone. I forgot to add there is new paint issues not present when I dropped my vehicle off and tape left on my taillights with tape residue on my paint. Poor poor quality of work. Update: prior to posting this review I reached out to the corporate office. I asked for a call from the director of operations overseeing this facility. The lady told me the director was traveling that day so it might be a bit before he would call. It is almost two weeks later now and still no call from the director. I cannot even truly express my dissatisfaction with this place and their corporate office.

Daniel

“STAY AWAY FROM THIS PLACE”. This will be the last time I had my car in this place for repair. Took them 9 months to fix my car. Brought my car here after an accident took them a month to fix then there was one part that they couldn’t order and told me to just drive it home until they got the part order in. Months after months of waiting so I’ve decided to call and check on them, they said the girl was supposed to take care of it got transferred somewhere so nobody knows about it (more like they didn’t give a damn anymore). So that’s fine then 2nd girl did the same thing and didn’t even ordered the part so I had to call the manager his name is Josh he said he will have that taken care of and I waited again because he said he would call me but he never did. When I brought the car back for them to install the last part which only take about 15mins, the manager came out and didn’t say hi or apologize for the problem at all and just said “YOU GOT THE KEYS” I’m like wth is this how this place treating customers??? This place don’t care about customers after they take your money. Bad customer services from the manager all the way to employees…STAY AWAY FROM CRASH CHAMPION.

Julie Evans

The woman, who looks like Velma from Scooby Doo but with blonde hair, at the front desk was extremely unprofessional and short with me. I dont appreciate being treated like a nuisance when all I asked for was a quote. Customers ARE your business. DO BETTER CRASH CHAMPIONS!