Credit Union 1

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Marty Bell

Hello I visited the Credit Union 1 branch in Matteson on Tuesday, August 19, 2025. Crystal Monroe-Woods helped me! Soon as she walked up to me, I knew I had a pleasant person that was getting ready to assist me! She was an outstanding help to me as a new retiree. Her assistance was golden in helping me to navigate the different financial options that Credit Union 1 offers. Her personality was great and she's very knowledgeable in explaining what you need to understand about the services being offered. If you're looking for someone in the branch to assist you that provides great service, I recommend that you reach out to Crystal, you won't be disappointed!

Stevese Woullard

Crystal from the Matteson location was a joy! Very professional, articulate and informative! She deserves praise and to be promoted.... seriously! Thank you Crystal and good luck on all your endeavors within the banking industry! CEO Todd Credit Union 1 hired a talented employee in Crystal!

Howard Robinson

Tiffany at Matteson branch is always friendly and nice. I look forward coming to credit union to see her because no what my issue is she takes great care of me. I would recommend you go visit her if looking for great service. She is professional and courteous and polite and consistent!!

Luka Al-asfar

I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get. She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping. The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!