Des Moines Marriott Downtown

I just want to take a moment to appreciate the Marriott Downtown Des Moines team “laila” for their outstanding hospitality and professionalism! As a décor vendor, I’ve worked with many venues — but the experience here truly stood out. From the moment we arrived for setup, the staff was welcoming, organized, and so accommodating. They went above and beyond to make sure every detail was handled smoothly, creating a stress-free environment that allowed us to focus on what we do best — making the space beautiful! It’s always a pleasure to work with a venue that values collaboration and treats vendors with such kindness and respect. Thank you, Marriott team, for making our job easier and the decor a success. 💐✨ Highly recommend this venue for anyone planning an event in Des Moines — you’ll be in the best hands! Daisy Events Decor

The front desk was genuinely incredible. Here's the story: I was in Des Moines for a wedding and I forgot to get wrapping paper for the gift. When I called and asked the front desk if they had any, Jordan and the team tried their best, but couldn't find any. As my girlfriend and I walked out of the building, Jacey and Heidi both came SPRINTING out of the hotel carrying 5 different rolls of wrapping paper. The entire team went so far above and beyond and were genuinely so happy to help. From the valet to the front desk, they were so ready and willing to help. They made sure we knew where we were going and offered directions at every turn. There's no way I stay anywhere else the next time I'm in Des Moines!

This hotel charges for airport shuttles, $15 per person!! Uber/Lyft is usually cheaper and you don't have to wait as long. Front desk was polite and helpful. Housekeeping was hit and miss, never knew if they were coming or not. Bed was not uncomfortable for being so hard but pillows were great. Breakfast is $$$. I will choose another hotel in the future due to the airport shuttle fees.