DHL Express Service Point Hanover
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Charged me a homeless man an additional 30$ for a package to get delivered after I already paid for cost of product and shipping. Was not Stated when I made the purchase Id pay for more and cost me time, money and a huge inconvenience in package arrival time Lady operator was nice lady. Just their business model needs work!!
Just dropped off a package to be returned. DHL made it super easy and it was a piece of cake. The lady that helped us was polite, courteous, and sweet. No complaints! Thank you for making the task easy :)
This is the worst location with no manners. The front desk lady took about 30 minutes to answer the ring. She came out with no single apology or greetings.She said she does not give out her name. She is very rude with a non challant attitude and covering her head with no respect or single customer service. DHL express 1328 charwood road suite Hanover Md 21076. DHL you need to do better and send all your staff for customer service training.
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