Diamond limousines

Used them many times in the past with no issues until I arrived from over seas into Pearson late one night. I had booked them to pick me up and take me back to Waterloo. After speaking with the Dispatcher it seemed that they weren't there however. I called Wright Limo, but it went straight to voice mail. So I grabbed another driver from another company who was available and got home. A couple days later I find on my credit card that Wright Limo had charged me. I called them immediately and found out that their driver WAS there, but had forgotten to check into the dispatcher. This I was told was my fault because I should have called a different number that apparently would have been answered... I'm sorry, but it's not my job to chase down your drivers. The dispatcher said he wasn't there, so I left with another company. After arguing with the jerk at Wright Limo I got my money refunded, then after he said to never use our services again...lol, as if I would ever may that mistake again. They need to change their business model to, 'The Customer is Always Wrong!'

Patrick and his team at Wright Limousine provide nothing less than World Class Customer Sevice. The ladies in the office were great to deal with and they answered all of the questions I had about a round trip to Hamilton Airport. When Mark picked us up at 4 am, he had a positive attitude even thought he had to drive us through a snow storm (his driving skills were impeccable and I am glad I didn't drive). Thank you Patrick, to you and your team, for providing such a positive experience. I would highly recommend Wright Limo for all your business and/or personal car service needs.

I have been using Wright for well over 10 years for all of my personal and business needs and have referred them to all of my friends and family as they always deliver the best service at competitive prices. I'm always impressed with their responsiveness to my inquiries, flexibility with ever changing plans and flights, as well as their continuously improved fleet which keeps up to modern standards. My most recent experience was in one of their SUV limo's which had bluetooth audio, great sound & lighting systems, beverages on ice as requested, and a top notch driver to complete the perfect experience. I'd highly recommend them for all your travel needs! Thanks for the continued reliable and outstanding service!