Dignity Health - Community Hospital of San Bernardino

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Lindsi Reback

From the. moment we walked in the door it was an AMAZING experience. The front desk women was so nice and helpful, to the RN who checked us in. It was a VERY VERY LONG day with Santa Rosa Memorial being our 2nd ER visit. I knew within the first 5 minutes we finally found the right place. My son and I were traveling down south for a baseball game when my son got hit in the mouth with a baseball. This was not a small injury it was very serious (fractured jaw, stitches in inner lips and 3 of his bottom teeth moved completely back into his mouth) I knew instantly we could not travel the 3.5 hours home and get the help we needed for all his injuries. We started at a little ER and I was losing hope that we would not find the care my son needed. But then we arrived At Santa Rosa Memorial under DR. OMAR FERRARI. He listened, he saw my worries and he knew that he had to HELP my family find the care that he needed. He went above and beyond my highest expectations. It truly a miracle that at 12:00 am on a Sunday morning he arranged for my son to get treated. I can't thank this hospital enough and would recommend to anyone. I was truly losing hope and then counting my blessings. Thank you to the entire staff and Dr. Ferrari, you were all a true MIRACLE for our family.

william Sargent

I was in a horrific car accident. Car was totaled. I sustained a broken wrist clavicle, staple stitches throughout the face and skull. And uh, some Macy, 6 and C7 neck bone chips and I'll tell you what I was there for 11 days and the ER those people are spec. Tacular, I appreciated them tenfold, a tentative kind Consider it Talk to me, spoke to me. Let me know everything that was going on at all times very cool, very nice, and then even go into the regular rooms, not as much eyes on over there. However, they were still fantastic and they were very attentive and sought to my needs. I appreciated them, and I would absolutely Go back if I had to. I'd spend a few more days and the food wasn't bad. And even the lady who comes down from the kitchen to kitchen cook. She came up and saw me 3 times made sure that my food was good made me special shakes, protein shakes, man, I was blessed all the way around absolutely breast. And I thank them For taking care of me, saving my life appreciate it always be blessed later.

Shannon Ayres

When you have a scheduled surgery it is a breeze! There is a lady named Collet and she is super kind and supportive! All doctors and staff are super sweet! The only reason they don’t have a 5/5 is because when I had to go to the ER (this was during 2020) they put me in a room and forgot about me for an hour 😭😭. But over all amazing care!

Brittney Light

Used to be the best hospital, now it's the worst. When I took my son because he broke his foot Dr. Holt literally came into the waiting room and said I don't understand why you're here. Turns out my son needed surgery. Was there another time with my fiance and when he was being discharged he was calling me to pick him up and his very pushy nurse offered to personally give him a ride home if he couldn't get a hold of me. That's a bit above and beyond your pay grade🙄 On the other hand I've never had a bad experience at Sutter, although memorial is closer to where I live, I will be making the drive to Sutter from now on!