
Direct Cremation LA
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Exceptional Compassion & Personal Care During a Difficult Time Losing my mother was one of the hardest moments of my life. In that overwhelming time, Opal Cremation truly went above and beyond to support me and my family. From the very beginning, Heath provided one-on-one attention that felt incredibly comforting. He personally brought my mother’s remains to my home and later picked them up when I chose to have her remains transformed into Parting Stones. Afterwards, Heath returned them to me with such care and kindness. Having a dedicated person like Heath handling every step made me feel like I wasn't navigating this journey alone. His compassionate service offered real emotional support alongside professional care. What stood out most was the personal touch—knowing we weren't just a file or order, but a family they genuinely cared for. I am deeply grateful for the exceptional customer service and genuine empathy I received from Opal Cremation. I will never forget how they honored my mother with dignity, warmth, and respect. Thank you, Heath, and the entire Opal team—you made a profoundly painful time a little easier.
My experience with Opal was excellent. They were absolutely professional and went above and beyond helping procure a plot at the Naval Cemetery at Miramar. I wouldn't hesitate to recommend them and I already have to my sister in law.
My sister had made arrangements with the Neptune Society prior to her death. Her passing was very sudden and not at all expected. When my brother died 9 months later, I had to arrange for his cremation. When I went to the Neptune Society, I was so very disappointed with the communication and upselling. I went on Goggle and did a search. I received at least 4 text messages from cremation services. I learned about direct cremation and went with Opal. Their responses were professional, clear, and timely. They answered questions with ease and there was no confusion. I felt like I was talking to a family member making arrangements. The process was so much better than with my sister, even though she had made prearrangements. I would recommend Opal Cremation to anyone looking for a smooth and easy process when dealing with a deceased love one. They are available to answer questions whenever. They made this process so much easier for me since I had just dealt with my sister months before.......thank you.
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